FAQ
Why can't create an account to purchase items?
Make sure that when you are signing up for a new account, make sure you select both of the payment and shipping methods. Check the 'Paypal' and the 'This is done in game' options and it will allow to to proceed.
———
How long will the process of my puchase take?
The time taken to complete each order will differ according to the type of item purchased. On the item description, there is an estimate on how long the process may take. These are rough estimates and the time taken to complete the order may be quicker or rarely slower than the estimated times.
———
What services do PowerSRO provide for me?
We are a team which solely focuses on the massively multiplayer online game (MMOPG): Silkroad Online. Look at the top of the site to navigate through our services. There, you will find 2 main services: Powerleveling and Powerfarming. We try our best to make the player have a good experience in game. Thanks for supporting our website.
———
Is it safe to give my account details to PowerSRO?
It is 100% safe to give your details to PowerSRO. Remember all the account information we recieve will be kept confidentially and will be deleted after the process is complete. It will most definately not be shared with any external third-parties.
———
What should I do after I place an order on the website?
Instructions will be sent to you via e-mail shortly after item is purchased. The process will begin as ssoon as possible after the order is sent and the money is recieved.
———
Can i write about how good/bad the service was?
Yes, of course you can, feel free to leave us feedback and comments in the 'Feedback' section. You can write how the service went and how happy/un-happy you are about our service. All our customers' comments are valued at PowerSRO and they will help us improve our website and services.
———
What happens if I had entered a wrong character name for the service?
If this is the case, you must let us know as soon as possible by e-mail (msn or yahoo). We will not accept the change of character once the service has started. So before you sumbit your details and information, make sure it is all correct.
———
Which payment methods do you accept? And which servers is the service available on?
Currently, we are only accepting 'Paypal' as our purchasing method. The service we offer is only available on Sparta at the moment. We are looking to expand to more servers as soon as possible.
———

Please donate some money to the website if you can. Any amount will help ensure the running of the site.